São Paulo · Hybrid & Remote

Stefani
Satiro

Operations Manager | Executive Operations

I build operations setups, designing and automating workflows for sales, CRM, client onboarding, finance and more. I document every single workflow process and build project dashboards, streamlining business execution and executive support. I apply Artificial Intelligence to automate, optimize and evolve operations.

10+
years in operations
50+
SOPs developed
15+
SaaS platforms managed
3
time zones coordinated
↓ Download CV Ver em Português

Download CV in English · Português · Reference Letter

Stefani Satiro

Career

Professional experience

Fractional Operations Manager | Executive Operations
Caslu Tecnologia — São Paulo, Brazil
Apr 2026 – Present

Lead the setup of internal operations for a four-person software startup, reporting directly to the CEO.

  • Design, document, and standardize workflows for sales, customer support, client onboarding, and recruiting
  • Built automations connecting Notion, Discord, Google Meet, and Fathom that sync meeting action items to project dashboards in real time
  • Run recurring team check-ins to track deliverables and keep priorities aligned
  • Manage bookkeeping, monthly P&L tracking, invoicing, and vendor and contractor payments
  • Structured the contract lifecycle process, including NDA, privacy notice, and partnership agreement templates
  • Organized the CRM proposal pipeline from lead intake through client onboarding
Operations Specialist
Profitable Media LLC, USA — Remote
2023 – Mar 2026
  • Built a knowledge base with 50+ SOPs, standardizing critical operational processes
  • Managed access governance across 15+ SaaS platforms (provisioning and security)
  • Owned full Contract Lifecycle Management (CLM): drafting, review and secure storage
  • Coordinated People Operations across 3 time zones — onboarding, offboarding and HR
  • Handled international billing and payroll with 100% accuracy
  • Supported CEO, COO and Operations Manager on scheduling and strategic projects
Executive Assistant — C-Level
Alexandria Group — São Paulo, Brazil
2016 – 2023
  • Managed executive calendars, travel and communications for C-Level leaders
  • Coordinated cross-functional projects ensuring alignment and on-time delivery
  • Developed internal policies and process documentation for corporate-wide use
  • Served as liaison between leadership, internal teams and external stakeholders

Education

Learning & AI

🎓
Bachelor's Degree in Law
Universidade Nove de Julho
Completed 2020
OAB Bar Certification
Brazilian Bar Association
Active since 2022
🤖
Artificial Intelligence Track
Extension courses and specializations
  • Anthropic Academy — Claude 101 · Claude Code 101 · Intro to Claude Cowork · AI Fluency: Framework & Foundations · Intro to Agent Skills · AI Capabilities and Limitations Completed · Apr 2026
  • NORAI.FI — Prompt Engineering Completed · May 2026
  • FIAPP — Agentic AI Completed · May 2026
  • DataCamp — Essential EU AI Act Course Completed · Apr 2026
  • Google Data Analytics Fundamentals — Google / Coursera Completed · Jul 2026

Competencies

What I do

Operations
Process Improvement SOP Development Vendor Management Policy Development
Governance
SaaS Access Governance CLM Data Governance Documentation
Executive Support
C-Level Support Executive Comms Calendar & Travel Stakeholder Mgmt
People & Finance
HR Operations Onboarding/Offboarding International Payroll Billing
AI & Technology
AI Applied to Operations Process Automation Claude / Anthropic N8N Notion Make Lovable Zapier Perplexity OpenAI
Portuguese Native
English Advanced
Spanish Intermediate

Made by me

This site is an AI portfolio

I'm not a developer — and that's exactly the point. This site is a living project documenting my hands-on AI journey: built with Claude Code, automated with Make, Gmail and Notion, and featuring a RAG system developed using Prompt Engineering techniques.

Beyond this site, I keep a Notion workspace dedicated to a mock client, where I've designed other project automations as part of my portfolio. The walkthrough is available — just schedule a demo.

🤖
Built with Claude Code
Site developed from scratch using Anthropic's Claude Code — pure HTML, CSS and JavaScript, no frameworks or engineering team required.
💬
RAG System with Claude (coming soon)
Chatbot powered by Claude LLM using Retrieval-Augmented Generation and Prompt Engineering techniques to answer questions about my background — in PT & EN.

Beyond work

A little more about me

I'm a deeply curious, fun, and positive person. Coming from a challenging background, I got to university and learned English through public policies — and turned every opportunity into growth. I believe work should be collaborative, purposeful and always evolving.

🎵 Favorite artists
🌿 Hobbies
🧘 Yoga 🎧 DJing 🌳 Nature ✈️ Travel 🎉 Hosting friends 🏙️ City exploring 🎵 Playlists
📚 Favorite books
One Hundred Years of Solitude
One Hundred Years of Solitude
Um Defeito de Cor
Um Defeito de Cor
The Double Death of Quincas
The Double Death of Quincas
The Overcoat
The Overcoat
🎬 Films & 📺 Series
Being John Malkovich
Being John Malkovich
The Good Place
The Good Place
Law & Order
Law & Order

+ Apocalypto

💎 Values
Ethics & social justice Equal access to education & income Technology in service of humanity Collaborative, purposeful work Continuous growth Diversity Creativity
🐱 Rute & Raquel
Rute and Raquel

My two 6-year-old cats — life companions and WFH buddies. Named after the twins from the Brazilian telenovela Mulheres de Areia, they have completely opposite personalities and are absolutely perfect.

⚖️ Pro Bono Legal Work

Beyond my operations career, I volunteer as a lawyer in pro bono cases in Family Law and the defense of women and children — particularly under the scope of Brazil's Maria da Penha Law (domestic violence legislation). It is my way of using my legal knowledge and position as a lawyer to support women in situations of vulnerability, as part of my commitment to social justice.

Let's talk

Get in touch

Open to opportunities in Operations, AI Operations, Executive Support and roles combining operations with technology. Available for São Paulo (hybrid) or remote — Brazil and international.

✉️ stefanisatiroadv@gmail.com 💼 linkedin.com/in/stefani-satiro-36475b23 📄 Download CV in English 📄 Baixar CV em Português 📋 Reference Letter